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J450NC
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Message 21 of 26
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Re: MyVirginMedia App

Kaon read the thread, this was already answered ! 
yes iOS users can use the web.

No they cannot use the App on iPhone or iPad.

Try finding out where your ‘experts’ have got to with a patch or App update.

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Vikki_M
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Message 22 of 26
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Re: MyVirginMedia App

Hi @Muffle

 

Thank you for your post and welcome to our community.

 

I am sorry to hear you are also having this issue.

 

Have you tried the diagnostics mentioned in this thread?

 

Is your device on the latest operating system?

 

Please pop back to us when you can. 

 

 

 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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J450NC
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Message 23 of 26
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Re: MyVirginMedia App

Not sure if this is deliberately antagonistic  ? 
@ vicki

read all the threads 

ive already answered your questions 

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Muffle
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Message 24 of 26
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Re: MyVirginMedia App

Hi Vikki

Yes, I have done everything in this thread. As there seems to be an issue with the MyVirginMedia app and Apple operating system you should be passing this issue on to the app developers and Apple so it can be resolved quickly.

Thank you

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Chris_W1
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Message 25 of 26
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Re: MyVirginMedia App

HI J450NC, thanks for the reply. Can you confirm if the device is running the latest software and if removing and re-adding the app. ^Chris. 

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J450NC
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Message 26 of 26
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Re: MyVirginMedia App

There are 3 threads on this and your questions have been answered elsewhere.

Do you know how you can search for users posts, if not suggest you go join remedial class with Vicki.

Youll find the answers in these threads, there’s also a facility to search for key words on forum websites, suggest you refresh on how to use this before adding to the antagonistic replies.

Do you get paid pro-rata on the number of replies rather than quality ? 

Still no meaningful response on App fault for Apple users ! 

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