The “status” tab at the foot of the page in the MyVirginMedia App fails to load.
Ive tried on two different devices but it still fails.
ive deleted the app and reinstalled it, but I still get a “something went wrong” page with a “retry” option and selecting this just returns you to the same error page. At the foot of the page is an error code EC:N4
Does anyone know what the solution is to this error ? All the other tabs appear to work fine, billing etc loads no problem.
I had a VM service engineer out today as my Broadband would drop for 5 seconds or so sporadically at different times if the day and night ( unrelated to my App post issues ) but he checked the App Status page on his IPhone whilst at my property and he gets the same error page too !
In answer to your question - No using the web browser I am able to check the status - the web page works.