I tried to log into my virgin media account and it said my email is not registered. I then clicked forgot email and went through the steps with the account number. It then said it could not find anything.
HI JasonTM, thanks for the message and sorry to hear that you are having issues with the service.
Can you confirm if you have previously been able to log into the online account?
Does changing the password resolve this?
Kind regards, Chris.
Thanks for coming back to us JasonTM. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.