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AlbanHampton
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Moved house and signed new contract, when is final bill due?

Hi guys, so I recently moved house and got a new 18 month contract with virgin, my bill for my old package with virigin was suppose to come out 2 days ago, any idea why it hasn't done out yet? Do I need to wait on a final bill? How long will this usually take if so? Thanks in advance

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Steven_L
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Re: Moved house and signed new contract, when is final bill due?

Hey AlbanHampton,

 

I have been able to locate your account and can see that your previous bill has been added to your new account and will be on the first bill from your new account.

 

Have you got access to your online account for your new account at your new house? Your bill should be showing on the billing section of your account.

 

 

Regards

Steven_L

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AlbanHampton
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Re: Moved house and signed new contract, when is final bill due?

Thanks for the help, I can't actually see my first bill yet, any idea how long it will take? Cheers

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Steven_L
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Re: Moved house and signed new contract, when is final bill due?

Hey AlbanHampton,

 

I will drop you a private message, so that I can just let you know the date that your bill will be visible on your account, we are not able to do this over the open forum. Please look out for this message.

 

 

Regards

Steven_L

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