on 05-01-2023 19:08
I moved home and now i try to log in with my new account number it wont accept the passwords i try to use.
Answered! Go to Answer
on 05-01-2023 19:18
on 05-01-2023 19:18
on 06-01-2023 08:14
Hi @Bml90
Thanks for posting and welcome to the community.
Are you trying to log in with the same email address you used on a previous account or are you creating/using a new email?
Best,
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on 06-01-2023 10:20
I have tried both but neither works
on 06-01-2023 10:21
I moved home and now i cant log in
on 06-01-2023 12:56
Thanks for coming back to me. OK so using the old details is a Move and Transfer needed.
I'll send you a PM now to assist
Best,
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