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Can’t change phone number in my virgin media account

Lemon27894
Joining in

on ‎28-05-2022 11:39

I have an appointment scheduled today for broadband installation and I’ve checked my account to make sure all details are correct. My phone number is incorrect and I can’t change it 

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Ayisha_B
Forum Team
Forum Team

on ‎28-05-2022 13:58

Hi @Lemon27894,

Welcome back to our Community Forums and thanks for your post 🙂

I'm sorry to hear your contact number is incorrect. I'll be more than happy to get that updated for you.

Will pop you a PM now so we can clear security and we'll take it from there.

Thanks

Ayisha_B
Forum Team

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