Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
Hi,My current package is a oomph deal and i need to order a replacement sim card as my original oomph sim card is no longer active due to it being transferred over to a new provider
Hi recieved a replacement sim its been in my phone since this morning, i was told just put sim in no need to ring activate it etci tried it in 2 phones still get the message in both phones, they are unlocked 1 a single sim the other a dual sim. i onl...
Why is it virtually impossible to contact Virgin Mobile using chat? Unless you want to connect via Whatapp, which I don't, you are just disconnected. I am trying to get a replacement sim to replace a faulty one
HiCan someone from Virgin please assist. I placed an order for a new phone contract deal and its showing the order status as parked? Can this be resolved please?Thanks
I have received a letter from Moorcraft Debt Recovery stating I need to pay £395 to Virgin Mobile Telecommunications otherwise my credit score will be affected. I have received no correspondence from Virgin regarding this at all. The only thing I thi...
Hello, I placed an order today for IPhone 14 pro max, I am a customer of Virgin Broadband. Unfortunately, my order has been parked. Can I ask you to check what exactly happened? Unfortunately, I do not have time to call the helpline about this.
Please could someone advise when wigh phone will be re connected as I paid the bill yesterday and it’s a matter of urgency it’s re connected thank you stefan kurowski [MOD EDIT: Personal info removed]
I have misplaced both my credit agreement number and my security key. How do I recover these?
Got a replacement sim because mobile data has been awful now I get sim not provisioned.Anyone got ideas
Hey - I just started with Virgin mobile for my daughter, I am abroad, and can't call Virgin to manage the subscription (a couple of things to get tackled).Connection to +443456000789 doesn't work, call never connects. Same for +4434545411111.Is there...
