Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
Hi all, I'm currently abroad, have been for several months. I've been informed that a new SIM has been sent out and my old one is about to be disabled. I have no way of getting my replacement. Can anybody advise a way to get in touch, cannot call or ...
How do you find your credit agreement number?
I joined Virgin Mobile earlier this year when there was an offer on for a £25 Amazon voucher for new customers. It said it would be sent to me after 120 days. It’s now been more like 150 and I’m still waiting. How can I get this sorted out, please?
Hi, I'm trying to find out when my device plan ends but I can't view the contract without the agreement number etc. which I don't have. I have searched old emails but can't find anything. Is there any other way to find this out?
HiI ordered iPhone 13 Pro Max on 29 August and the order is still awaiting stock. The delivery was estimated to be 17 September.Is there anyone who can find out what the current situation is?
Hi I lost my phone how can I get a replacement sim I am on monthly contract
I am looking for a PUK code. I can't find the code. [MOD EDIT: Subject title changed for clarity]
I am about to move to another provider and have received a PAC code. Do I also need to cancel my monthly contract or will this happen automatically when I transfer? Tried ringing but nobody answers!!!
Good Morning, How to I move from eSIM to a normal SIM?I currently have an iPhone which is using an eSIM but I am changing my phone to an Andriod phone which does not support eSIM. How do I replace it with a SIM card?.
Running out of patience here, can’t register can’t change PW can’t use phone in Portugal although my wife can using same phone etc can someone please help ?
