Managing Your Account - Mobile
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Forum Posts

How to order a replacement SIM card

Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...

Kev_B by Community Manager (Retired)
  • 108 replies
  • 1 kudos

Resolved! Pay as you go sim

I'm awaiting a new simfrom VM but really need to be able to use my phone.  I own the phone and have sim only with VM can If I buy a pay as you go sim to use till my new one arrives will it work?

-Lizzy- by Joining in
  • 1 replies
  • 0 kudos

Phone block request cancellation

I thought I'd lost my phone yesterday so filled in the form to request for it to be blocked.  I found it and contacted customer services within 30 minutes and asked to cancel the request and was advised that it had been cancelled.  Today I have no se...

-Lizzy- by Joining in
  • 1 replies
  • 0 kudos