Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
I'm awaiting a new simfrom VM but really need to be able to use my phone. I own the phone and have sim only with VM can If I buy a pay as you go sim to use till my new one arrives will it work?
Is anyone else having problems using the Virginplus website to make payments, update payment info, edit profile info, etc.? (I can't use the app right now - problem w my device.)I wanted to use the virginplus website to make a payment, but cannot - ...
I made a purchase on a deal for a Samsung and Xbox series s and got no update
I thought I'd lost my phone yesterday so filled in the form to request for it to be blocked. I found it and contacted customer services within 30 minutes and asked to cancel the request and was advised that it had been cancelled. Today I have no se...
I have a new nano SIM and need to act are it
Last night I paid off my contract to get a Samsung galaxy s22 ultra the money came out of my bank but havent received a email to confirm. I hope it coming because I paid 992 pounds
I’m trying to log into my account to possibly repay early, but it keeps asking for my security key which I don’t have. It was apparently emailed when I signed the agreement, but I must have deleted it.
Just wondering if it's possible virgin to post or e mail all the phone bills from 2019 and 2020.I think for data protection reasons they cant keep hold of this info so a long shot
I need a new number for my mobile.
Hi I'm trying to find my security key for my freestyle account, unfortunately my sign up email is long gone is there anyway to retrieve this? Many thanks. Craig
