Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
HelloI have a default on my Equifax due to not knowing I had a £27 charge on my account when I moved out in Nov 2021. I only found out about it in July when I signed up for Equifax. It was paid within hours and it is now ruining my credit file. Is th...
I changed my package on 11th July from Oomf to Volt, and the Oomf package officially ended on 25th July. As part of the Volt package, I was forced to have a new o2 contract. I got charged a lot for terminating the tv and phone services (even though t...
Hi, I moved my mobile number back in May due to issues with Wifi-calling.I assumed that would close my mobile account also.But I have just received a personalised text saying "...thank you for calling Virgin Media, you spoke to <name was supplied> .....
Well thats me finished with VM mobile. I will be changing provider next week, what a shambles this company has become
There is a default that flags on my credit report.I have an offer accepted for a house and this default stops me from getting a mortgage. I called your customer service team and provided all the details above. After investigating they said that that ...
I Just started a new contract on Wednesday and i have only received one email with the pre-contract documents, I have not received any of the others that have the security key on etc. so i am unable to sign my credit agreement.
For the 2nd month in a row I haven’t had my monthly credit applied to my account. I phone up last month and spent over an hour trying to get thru for them to say yes we will fix this , don’t worry. You can imagine how I feel after opening this months...
What do I need to do to request historic itemised bills please from Sep 2019-2020? Thanks
Hi. I have also lost my credit agreement security key for my mobile phone so cannot access it. Would you help me too please? Kind regards
I originally had a VM account with 3 VM mobiles in the home. I also had an o2 account with my wifes's mobile.My 3 VM mobiles got switched to 02 and updated to a 10GB data allowance. My wife's phone (already with O2) also got an update to 10GB.Today t...
