I recently got evicted from my house and everytime I ring to cancel my broadband, I get told that I have to pay a cancellation fee of £139.11. It's not our fault that we got kicked out and we have now been moved into temporary accomodation. I can't u...
So my contract ends on 31st of August 2024. I had to receive a notification from Virgin Media for incoming end, of course I didn't received it. After the charge of £67.45 for not included promotions I contact Virgin Media to cancel the contract. So I...
Can anybody help I've just noticed I've lost alot of channels when my new contract has kicked in it has changed from mix tv to mixit tv. I was under the impression it was the same deal i had before I can't see anywhere in the contract that there wo...
Had what appears to be a legitimate email confirming an addition of a subscription to Asian Mela this afternoon.Nobody in the household has done this.Any suggestions of best number to contact.Waiting to speak to an Agent but current wait time is 60 m...
Had no service for 3 months have spent 6 hours 45 minutes on calls but failing to resolve Enginner failed to show 2 separate occasion last appointment this week - same day they send a text early evening cancellation of appointment and pushed out furt...
On Friday 27th Sept 24 I sent a web chat with retentions as Sky offered me a good deal including movies and sports. Even though it took nearly 3 hours they said if I moved from Vodafone to O2 for my mobile they could offer me bigger combo bundle incl...
My dad (82) is paying nearly £80 for his landline and a couple of extra TV channels. I tried to get him a better deal from virgin just a few years ago and was told there was non on offer at that time, but they'd be coming soon. Nothing happened, ...
Anyone else having a problem with signing into My Virgin Media?I use the email I have used for ever and when I login it says "Your email or password was incorrect. Please try again or go back to change your email."I was talking with one of the VM rep...
Ive been asked to return items after cancellation. Threee times now i have been to yodel shop. Each time they've refused the parcel as at capacity. Its rural so nearest next is quite a drive.I am getting emails regarding charges for none return. Im ...
The link to switch to eBilling doesn’t work and when I try and change my contact preferences there’s no option without post. Please can this be fixed? I’m being charged £1.75 for paper bills that I don’t want and no way to cancel.
