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Forum Posts

Virgin Mobile plans have moved to O2

In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...

Kei_M by Community Manager
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Order Parked

Hello, I am trying to order a new phone contract with virgin, I already have virgin bradband/TV so assumed this would be a straight forward process.Yesterday I placed an order and it was due for delivery today. I worked from home today so I can be he...

John_99 by Joining in
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  • 1 replies
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Credit agreement

Hello there I also can't find my credit agreement or security key information I have looked in all my folders and I cannot find the email This particular contract was made 22nd April 2021, however the original deal was made in 2017 I believe   Thanks...