My dad (82) is paying nearly £80 for his landline and a couple of extra TV channels. I tried to get him a better deal from virgin just a few years ago and was told there was non on offer at that time, but they'd be coming soon. Nothing happened, ...
I was here ordering a broadband service, and when it leads to payment, non of them works, it will lead me to direct debit. But the things id direct debit don’t even work, I’ve entered my name, bank account number and sort code, and it says that somet...
Anyone else having a problem with signing into My Virgin Media?I use the email I have used for ever and when I login it says "Your email or password was incorrect. Please try again or go back to change your email."I was talking with one of the VM rep...
So my contract ends on 31st of August 2024. I had to receive a notification from Virgin Media for incoming end, of course I didn't received it. After the charge of £67.45 for not included promotions I contact Virgin Media to cancel the contract. So I...
On Friday 27th Sept 24 I sent a web chat with retentions as Sky offered me a good deal including movies and sports. Even though it took nearly 3 hours they said if I moved from Vodafone to O2 for my mobile they could offer me bigger combo bundle incl...
Had no service for 3 months have spent 6 hours 45 minutes on calls but failing to resolve Enginner failed to show 2 separate occasion last appointment this week - same day they send a text early evening cancellation of appointment and pushed out furt...
So this is a bit of a terrible cycle to be in. Over a month ago I signed up with VM. They sent an engineer out to install a line but the engineer informed me that he'd need to come back another day because he could only install it into one room that ...
Can anybody help I've just noticed I've lost alot of channels when my new contract has kicked in it has changed from mix tv to mixit tv. I was under the impression it was the same deal i had before I can't see anywhere in the contract that there wo...
I'm going to be recycling an old TiVo box when it gets replaced with a TV360 one. Being of a somewhat neurotic disposition when it comes to binning any IT equipment, I can't help wondering whether TV boxes retain any sensitive account information tha...
Reading through the forums this seems to be a common theme. I received an email inviting me to renew my contract at a rate of £72.88 (up a few pounds from current cost). This looked ok to me as it was for the same services (including TNT Sports - an...
