Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
Hi Last year I wanted to find my Credit agreement number and security key. I found them so didn't need help with finding these numbers. However, I have gone to check the agreement again and it comes up with"Sorry – there seems to be a problem.Please ...
Hi I’m trying to get my security key to access my credit agreement but can’t find it. Can you help pkease
Received email with offer of Samsung S22 ultra @£34 or £36 with 20gb data.Called on 20.12.2022 and spent some time with the advisor, everything sorted, emailed documents to me which I still have. The advisor said “I need to check something will you h...
I am trying to find the Security Key to look at my credit agreement for my mobile. Please could anyone help me as to the location of it?Thanks
I have a10GB allowance & set my spending cap at 10GB. Only used 0.5GB but received text saying I’d reached my limit. presumably data cap wrongly set. Please help
I lost my phone you were going to cancel sim however within the hour the bus driver returned phone. I used said phone to call you. It was obvious I had phone back as it would of come up with my number on your system. The guy said no worries the lady ...
I lost my phone you were going to cancel sim however within the hour the bus driver returned phone. I used said phone to call you. It was obvious I had phone back as it would of come up with my number on your system. The guy said no worries the lady ...
Hi there, I can't activate my new SIM - I am not being asked to enter PIN and it's not picking up any signal either. When I ordered this new sim the virgin agent accidentally cancelled my old sim so I don't have a working sim at the moment to de-acti...
Just got my new phone in today and wanted to keep my old number from Vodafone so I'm trying to do the PAC stuff but I'm unable to sign in. Created the account on call(call happened Friday) along with ordering the phone but the password isn't workingT...
Got a free SIM with broadband package that gave unlimited broadband and minutes and text on it but service wasn't good where I live so transferred number to a different supplier SIM now the SIM from virgin doesn't work. I want to use it when I am a...
