In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
I recently payed an outstanding balance on the 24th of march you for £18 to virgin mobile to close the account that was in arrears This £18 payment stopped my mortgage going through Now it has been payed could it please be updated with equifax asap ...
How can I find out when my mobile contract is going to finish
Hi, I need to order a sim for my account with you guys, but I am unsure how to go about doing it. any guidance please?
I need help viewing my credit agreement but cannot find my security key as I no longer have the old emails. Any advice on how to find it?Thanks.
I need a pin too - can’t access vom abroad
virgin media agreement, I don't remember the security keyand I can't find the email.help me please
I don’t have my credit agreement for the above or security key. I want to check when my phone is paid.
I had a contract with yourselves in 2020 and I cancelled the contract, it says I have 4 missed payments and it is affecting my ClearScore I was wondering whether you could help
I am from the UK and I currently still have a UK SIM card in my phone, but I am living in Germany. Yesterday I received a text telling me that I had exceeded my credit limit, and that I can either visit virginmobile.co.uk/youraccount, call 789 from t...
I’ve been a home and mobile customer for years, but recently had to cancel my home internet/phone/tv because of a change of address - I’ve kept my three mobile numbers, though. The home service officially came to an end on 26/03/23. Today (31/03/23),...
