Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
I ran out of data and i chose to upgrade my data plan but it renews on 1 Jan. i want it to start now instead of paying £20 for 3Gb for the rest of the month.
Sorry if this is the wrong place to raise this question but I am confused, we renewed our contract with Virgin and upgraded TV package it included the phone as well and added another V6 box, it appears though not explained that Virgin have joined wit...
Hi,I ordered a Samsung Galaxy S22 ultra yesterday but the order is parked and no-one has been in touch to let me know why. Can someone please check it and let me know what's happening? Thanks
bit of a chicken egg situation here...need to pay mobile bill to unlock phoneneed to call bank as had a block put on my card after trying to place a bet on betfair last nightCan you please unblock my phone for even an hour, and I'll call my bank then...
Hi. I have also lost my credit agreement security key for my mobile phone so cannot access it. Would you help me too please? Kind regards
Hi, I ordered a iPhone 14 Pro on contract 4 days ago and I'm wondering how long are the credit checks as I need a new phone quite soon. Virgin has not sent me any email regarding this.
I'm awaiting a new simfrom VM but really need to be able to use my phone. I own the phone and have sim only with VM can If I buy a pay as you go sim to use till my new one arrives will it work?
Is anyone else having problems using the Virginplus website to make payments, update payment info, edit profile info, etc.? (I can't use the app right now - problem w my device.)I wanted to use the virginplus website to make a payment, but cannot - ...
I made a purchase on a deal for a Samsung and Xbox series s and got no update
I thought I'd lost my phone yesterday so filled in the form to request for it to be blocked. I found it and contacted customer services within 30 minutes and asked to cancel the request and was advised that it had been cancelled. Today I have no se...
