Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
Hello.I applied for a contract yesterday and my order has been parked which I've heard is a fairly common occurrence.I have however been sent a link to the ebill2.virginmedia website and signed the contractual documents. But despite this my order is ...
We transferred 3 mobile accounts to Virgin (O2), in November 2022, we received 2 SIM cards but still haven't received the third one, yet I have been billed for 3 SIM cards in December and January, and the bill for February is showing too.
Hellomy son has been on my contract under my name for years but he is now old enough to want and get his own phone. the problem is he has a severe speech impairment. so we tried to ring Virgin this afternoon to do the transfer of ownership and he cou...
hello I placed 2 sim only orders yesterday and this morning I see them both as cancelled on the order tracker (orders 100001857777669 and 100001857775489). Why is that please?
I have £5.12 cr on my final bill for my mobile in November. How do I chase getting this as have not automatically received anything
Email from Virgin Media said my sim card should arrive on the 11th March but it hasn't arrived at all. Order number 100001854901669
I have a current sim only deal and want to change my number,Does anyone know how to do this?
A payment of £8 has been taken in two consecutive months from our church bank account.I am the Treasurer and have no knowledge of any Virgin Mobile account with you.We do not have church mobile phones.Please could you help me.Thank youTim (Treasurer ...
Hi, I made an order today and my direct debit and credit were accepted and was told it would be delivered tomorrow however I’m now being shown that my order is parked. I’m currently in urgent need of a new phone as my current one is not working.
Angry being charged a package change when my contract ended and they contacted me to give me a deal
