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Forum Posts

Virgin Mobile plans have moved to O2

In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...

Kei_M by Community Manager
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S23 ultra deal

Hi all, Just wondering if anybody knows if/when the current deal with Disney+ will either end or change?I'm looking at buying the S23ultra but it currently comes with 6mts free Disney+ which we already have. I'm hoping they'll offer free Buds or some...

Wrong email address

Hi I signed up for broadband but made a typo with my email address I spelt it wrong so haven't received my welcome email.How do I correct this so virgin have my correct email address 

Move to o2 hasn't happened

I got a text on Thursday 30th March saying that I would be moved from Virgin to o2 overnight. This hasn't happened and I haven't received any further messages or emails. Does anybody know what's going on?

ZXT by On our wavelength
  • 297 Views
  • 1 replies
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Change mobile contract date

Hello! Anyone know if its possible to alter the date your mobile billing period runs from? Currently, my billing period runs from the 10th of the month but I'd like to change it to the 5th. Is this possible? Thanks 

Tablet promotion going on?

Received a random call about a promotion for a tablet with a SIM for $14/month."Why wouldn't you want it?", she kept asking.Tried to reach out to Virgin Plus through FB Messenger to see if it is legit, and they kept asking for my account number.With ...

f1ukimo by Joining in
  • 258 Views
  • 2 replies
  • 0 kudos