Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
Could you please let me know when my contract ends. I haven’t got the original email with my security key on to be able to access that side of my mobile account.
2 months ago I was offered new phones free of charge for my 2 accounts I have, at no extra cost to my monthly payments, I've recently checked my credit score and found out I have 2 new loan agreements which are slowing increasing each month, why do ...
Recently both my husband and I left V Mob - we assumed the accounts would be cancelled as we have taken our numbers with us. I cancelled the direct debits. I had an email saying "woohoo you haven't spent anything this month, you owe us £0.00" but n...
I’ve just signed up with the o2 priority tickets app and it’s not working properly. I’m hoping to get some tickets this morning at 9am presale. Have tried uninstalling and reinstalling the app, but no joy. I’ve read previous comments over the last fe...
I have recently moved networks and virgin owe me a refund, have contacted virgin mobile help and have been on the phone for 36 mins talking to two different people who cant find my account as they are O2. As any one got a contact number for Virgin mo...
My system is saying I need a new password..I request a reset but when I look at the prompt it says invalid before I type anything. Not sure what to do ??
Hi,I have deleted my contract and would like to be able to access my contract to see how many months I have left on it. Thanks
Good evening,is it possible to request a new number to replace an existing? Going through a bad break up and want to change my number thanks in advance
Hi can anyone help I can't find my mobile phone credit agreement. I have checked spam folder and nothing there.
Hi, so after having no service at all, for nearly 2 months, compensation has been agreed for £300+. VM are now saying they cannot refund it via Bacs, having stated previously, when a member of their executive team had emailed stating we would be paid...
