Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
Afternoon,On my credit score it shows i have a Virgin mobile account in arrears. This is from a long time ago and i do not have the details of the Mobile number or account number.How can i pay this off to clear from my credit score?Thanks,Graeme
I have a similar problem. I can’t remember my mobile account password and have not yet received my new sim, so I can’t receive and messages to fix this. Is there another way to reset my password?
HelloCan you help me setup a voicemail pin while abroad?
Hi all,I have suddenly received a 2nd new Pay Monthly SIM card (at £5.95 /mth with a new separate mobile number) that I did not order.I am not interested in a 2nd SIM, as I already have a Pay Monthly SIM on my current contract (Broadband+SIM).I'm su...
Hi.I've been noticed that recently I can not visit certain websites such as reddit and any adult sites. (through a browser it give a ERR_SSL_PROTOCOL_ERROR message).I have never turned on parental controls and the sites not working are the sites bloc...
Hello, I've tried ordering a new phone on contract and all was going well until I checked the order status and it was "parked" but I've not had any emails about the order, other than the one that said "There's only a few more checks between you and t...
HI There I have lost my credit agreement number and no longer have access to the email security Keycan someone send me details on how to reset and have it re-sent to myselfSimon Middleton
Since yesterday I have had a message saying spending cap reached and I am no longer able to make calls to any other UK numbers
I can login to my virgin media mobile account but from there I can’t access anything within my account! I have tried multiple browsers, incognito, different devices and a password reset but nothing seems to work. How can I fix this?
I can't change my phone number in the account settings page. I have a new number (from 02 with Virgin Media) but it won't let me change to that number. I simply get an error message each time. Any help much appreciated.
