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Resolved! Ultimate Volt Bundle- Cancel Just O2 Side

Good morning everyone I hope you’re well,A few days ago, I upgraded to the ultimate volt bundle, as the UK team gave me a pretty good deal to renew my contact.As I now have 2 separate contracts and accounts (one with Virgin for Broadband, TV, Landlin...

Raident10 by Dialled in
  • 144 replies
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Being overcharged monthly C-301223331

29th of September taken new contract with Virgin for £65 per month (including £150 credit towards the bills), however wifi coverage upstairs was extremely poor and after spending number of times on the call to customer service, I was offered to upgra...

Pi0trek by Joining in
  • 0 replies
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Can’t Login

My dd failed so I went to login to pay manually for my mobile.  However I cannot login.I get the wrong password/email combo error but I can confirm I am 100% using the right credentials.I’ve tried changing password buts it’s also failing with the sam...

DLV by Joining in
  • 1 replies
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Removing default from Equifax

Hello, I've been a loyal customer with Virgin I recently noticed a default on my account, I did set up a direct debit but for some reason it did not go through without me knowing and I would like to discuss the possibility of having it removed. I bel...

Resolved! Security key

Hi, my first post . I can see this thread is over a year old but rather than start a new one I thought I would try here first. I have the identical problem I want to see how long my contract is to pay for my phone . I have tried everything I can but ...

Re: Migrated to O2 - Bill Overdue

Similar issue for me but arguably worse. 04/2021 - Virgin media sold me a bundle and insisted i take a Sicard which I did not want, stating its free anyway. They advised me to discard it if i wasn't going to use it which i did.  12/2023 - 02 logged 2...

Resolved! Ultimate oomph free sim

I currently have a 30 day contract ultimate oomph unlimited sim. I will soon be taking out a new virgin media tv and broadband contract to replace my old ultimate bundle. My question is what happens to the ultimate oomph sim when I move to a new virg...

SD54672 by Tuning in
  • 7 replies
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