on 23-07-2022 14:18
I have not recieved any messages to activate my sim card.
on 23-07-2022 15:01
Hi @crasswellerc,
Welcome back to our community forum and sorry to hear you have not had any messages regarding activating your sim card.
You may find the following line useful https://www.virginmedia.com/help/mobile/activate-sim. Please let us know if this helps and if you need any further help.
Thanks,
on 23-07-2022 15:32
"Oops! We can't find the page you're looking for."
on 23-07-2022 15:36
How strange. Are you able to try the following link instead https://www.virginmedia.com/help/mobile/activate-sim and let me know if you are able to access it?
Thanks,
on 23-07-2022 15:51
I have already followed all of these steps. I never received a prompt to enter the pin when entering the sim card.
on 23-07-2022 16:00
Have you tried rebooting your device to see if you can get the pin prompt?
Thanks,
on 23-07-2022 18:29
Is it possible to have missed the prompt? Is there some way to have virgin resend it?
on 24-07-2022 08:28
Hi crasswellerc,
Thank you for getting back to us.
We will be able to take a look at this from our side for you.
I will just need to confirm a few details via private message so I will pop this over to the purple envelope on the top right of this page now.
Speak soon,