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on 08-01-2022 18:18
Dear Virgin Media Team,
My daughter has lost her sim,I would like to order a replacement.
I would be grateful for your help.
Kind regards,
Anastasia
on 09-01-2022 09:01
Hi Anastasia9, thanks for getting in touch.
Sorry to hear about your daughter's lost SIM, we'll be happy to help - please get back to me via PM (the purple envelope icon) and we'll take it from there.
Tom
on 10-01-2022 15:06
Hi @Anastasia9,
Thank you for replying to my colleague's Private Message and confirming that you've been able to have this issue resolved. Glad to hear it!
Please let us know if there's anything else we can do to help going forward. We're happy to assist.
Thank you.
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