on 18-03-2023 04:53
Hello,
I have been logged out of my tiktok account and I have forgotten the password to it.
To log back in I need verification through a text message. However my tiktok is linked to my old phone number that I do not have access to. Tiktok support had told me to contact you to help me get a way in to my tiktok account.
on 18-03-2023 08:49
Hi @Ala32- thanks for posting and welcome to our community.
If your mobile number has been deactivated then I am sorry, but we would not be able to restore it. I would like to take a look on your behalf, to offer clarification. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R