on 26-04-2022 07:52
I put a phone ordered in yesterday and it came straight up as parked has it goes through or not as I don't know if to get a phone from else where or not my order I'd is 100001675667806
Answered! Go to Answer
on 26-04-2022 09:02
Hi @Ashleyjane,
Thank you for your post and welcome to our community forums. We're here to help.
I'm so sorry to hear that you're having some issues regarding a recent Virgin Mobile order. So that I can take a closer look to see if we can find out what's going on here, I'm going to send you a private message. Please respond to this when you can.
Thanks,
on 26-04-2022 09:02
Hi @Ashleyjane,
Thank you for your post and welcome to our community forums. We're here to help.
I'm so sorry to hear that you're having some issues regarding a recent Virgin Mobile order. So that I can take a closer look to see if we can find out what's going on here, I'm going to send you a private message. Please respond to this when you can.
Thanks,
on 20-05-2022 09:03
Hello,
I’m new to virgin and put in an order this morning for a new phone bundle… I’ve passed all the checks you do and been accepted, they’ve even gave me a delivery date. Now I’ve just checked my order and it says parked. What does this mean?
can someone help me please?
thanks a lot,
melissa
on 20-05-2022 11:38
Can you help me with a query please? I’ve got the same problem 😞
thanks a lot,
melissa
on 20-05-2022 11:50
Hi @mellygabbb19 thanks for posting and welcome to our community.
I would like to take a look on your behalf to offer some clarity regarding the parked order. To enable me to do so, I am going to send you a private message.
Regards
Lee_R
on 20-05-2022 11:51
Okay thank you!