Virgin Media Community

[Char_333]

Good morning,

I need some assistance please. I placed an order the end of December and it’s still showing as parked. I’ve tried on a few occasions to contact a representative via the text what’s app scheme but always left waiting and then the “Chat Bot” just repeats itself over again. 

It appears when people post on here they get quicker assistance so could you please help with my query?

Thank you

Charlie 

[Beth_G]

Hi Charlie,

Welcome to the Community Forums! Thank you for your post.

I'm sorry to hear that your order has been parked for some time and you haven't been able to find out why. We'll be more than happy to help with this.

I'll pop you over a  PM now so I can take some details.

Thanks