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coinkydink
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Parked order

Hi,

I have had a serious issue with the contact centre. Called to sort out a parked order. I explained I did not want to create a new order, was told the advisor was processing the original. I verbatim said "If I see a new order I will cancel everything".

Been blatantly lied to, had a order new order processes against my wishes.

Need contact ASAP.

 

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Steven_L
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Re: Parked order

Sorry to hear that the team has not adhered to your wishes with regards to your mobile handset order @coinkydink.

 

Have you been able to speak to the team regarding this since you last posted?

 

Regards

Steve

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