on 29-01-2022 12:20
I have requested pac codes for my 2 numbers but I only got one sent through. How do I get 2 pac codes please? It appears this is a regular problem
Answered! Go to Answer
on 30-01-2022 15:07
Apologies for any confusion this has caused.
I will pop you over a PM so that I can look further into this.
Kind regards.
Zak_M
on 29-01-2022 12:32
on 29-01-2022 12:41
on 29-01-2022 13:16
Porting happens up to 5pm on Monday to Fridays.
Requests before 5pm on Friday should port Monday. After 5pm and Saturday and Sunday should port the following Tuesday
That is the standard, but Virgin have had problems for a long time. Even when the port goes through it is often partial.
I've ported a number from 1p mobile to Giffgaff on Thursday lunchtime. The port completed Friday around 2pm
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on 30-01-2022 11:27
Good morning @Danmawer1
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with getting you PAC code.
On the back of what enlli has said, could you please advise when your requested your PAC code?
Kind regards,
Zak_M
on 30-01-2022 14:58
The info has gone in the wrong direction. Im not asking when porting is completing. Im asking how I get 2 PAC codes for the 2 numbers on my account as I have only been given one? Thank you
on 30-01-2022 15:07
Apologies for any confusion this has caused.
I will pop you over a PM so that I can look further into this.
Kind regards.
Zak_M
on 30-01-2022 22:02
I was given 1 PAC for 2 numbers, the one PAC worked for both.
16-05-2022 20:16 - edited 16-05-2022 20:23
Hi,
I am in the same boat. I have 2 numbers and received only one PAC.
Other Networks have stated one PAC for one Phone Number?
Q. If I only transfer one phone number with the PAC (and not transfer the 2nd phone number), what happens after the 30 days? If I change my mind for one of the numbers?
Thanks.
Don.
on 16-05-2022 20:33
Hi dkhc,
Thanks for your post and welcome to the community.
You should be able to request a PAC for each number, have you tried to re-request another?
Thanks,