Ordered a new SIM but it doesn't appear in my orders

[MrFuzzyNuts]

Hi, i ordered a new SIM for my mobile, got the confirmation email with my order number but it hasn't been dispatched and it doesn't appear in my orders

[MrFuzzyNuts]

I have the email conforimation and order number

[Paul_DN]

Hi MrFuzzyNuts,

Thank you for reaching out to us, sorry to see you haven't received any further information or see the order for your new Sim, is this a replacement or a completely new Sim? 

Regards

Paul.

[MrFuzzyNuts]

New sim

[Paul_DN]

Hi MrFuzzyNuts,

Thank you for confirming this, I would advise speaking to our sales team so they can look into this for you, if it was a replacement we can help, you can call them on 0800 052 0238.

Regards

Paul.