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Moved abroad and need to cancel my my Mobile contract

Rob_Clark
Just joined

on ‎15-03-2022 09:18

Hi,

I've moved abroad and no longer require my Virgin Mobile pay monthly contract (SIM only) and need to cancel but I cannot call the number from here in Denmark.

Can anyone help me?

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Steven_L
Forum Team
Forum Team

on ‎15-03-2022 09:37

Hey @Rob_Clark,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry that you haven't been able to cancel your account, you can do this by speaking to the team via WhatsApp on 0730 532 7112, they will be able to arrange your cancellation for you.

Regards,

Steven_L

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