Mobile sim deactivated

[Emilyr248]

My virgin mobile sim has been deactivated and I did not receive a new one. Now I have no way of calling to order a new one..... Please help!!!!!!

[Alex_RM]

Hi Emilyr248,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you've had some issues with your SIM.

I can see that you've been able to speak with an agent regarding this since posting. If you do still need help with anything please let us know.

Alex_Rm