Virgin Media Community

[Charlieparrot]

Since my installation and activation of my account back in June i cannot log into the "mobile" part of my account, i took on the Oomph package with mobile sim deal included and can sign into my media account section but password fails for the Mobile sign in.

Advice required thanks

Paul

[John_GS]

Hi Paul,

Thanks for posting and welcome to the community. 

It's a seperate account online you need to create so apologies if you weren't told that. You can register here

Kind regards,

[John_GS]

Thanks for joining on PM, Charlieparrot,

Just to update the thread, the TV has arrived and the online mobile account has been created

Have a lovely day 🙂

[Charlieparrot]

Just want to say with the assistance from John_GS i resolved both my recent issues in no time at all, i love the TV and my log in for my mobile account now works too, couldn't ask for better help with problems

Kepp it up John and Virgin