How do I close my online account

[albino]

I no longer have a Virgin mobile number (I've transferred it away to EE), my account credit has been refunded, and the latest 'bill' I have received is zero.

I would now like to close the online account, as I have nothing left to manage.

Please - who do I contact to arrange this? There doesn't seem to be any email I can contact.

Many thanks, Alan

[Kain_W]

Hi albino,

Thanks for your post and welcome back to the community.

If the number has been transferred then the account should be cancelled.

However to investigate this further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards.