Hand set loan payments

[spac3n3rd]

How do you change the direct debt?

Managed to change it for my call time but the hand set loan payments are still trying to come out of my old bank

[Ashleigh_C]

Hi there @spac3n3rd 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry that you have faced issues changing your direct debit for your handset agreement, but the good news is you can do this with our team over the phone.

Just give the team a call on 0345 600 0789 and an agent will be happy to help. 

Thanks again