Showing results for 
Search instead for 
Did you mean: 

Hand set loan payments

On our wavelength

How do you change the direct debt?

Managed to change it for my call time but the hand set loan payments are still trying to come out of my old bank


Forum Team
Forum Team

Hi there @spac3n3rd 


Thank you so much for your post and welcome back to the community forums, it's great to have you here. 


I am so sorry that you have faced issues changing your direct debit for your handset agreement, but the good news is you can do this with our team over the phone.


Just give the team a call on 0345 600 0789 and an agent will be happy to help. 


Thanks again