Virgin Media Community

[KarryOke]

I've now left Virgin Mobile. I want to delete my account. Please can you do this for me.

[Zach_R]

Hi @KarryOke,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear that you've decided to leave us recently. In regards to your account, are you referring to your online account where you can access your bills and other information?

Thanks,
 

[KarryOke]

If I go to Virgin Mobile, I can still sign in. When I do that my Profile page appears, on which are personal details. Now that I've left, surely that should no longer be possible.

[Gareth_L]

Hi KarryOke

Thanks for explaining 

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

[Gareth_L]

Hello KarryOke

Thanks for those details 

Just so you know 

The online account has been closed now for you

Gareth_L

[KarryOke]

Thanks.