on 31-12-2021 18:59
I've now left Virgin Mobile. I want to delete my account. Please can you do this for me.
on 02-01-2022 13:07
Hi @KarryOke,
Thank you for your post and welcome to our community forums. We're here to help.
I'm very sorry to hear that you've decided to leave us recently. In regards to your account, are you referring to your online account where you can access your bills and other information?
Thanks,
on 03-01-2022 09:12
If I go to Virgin Mobile, I can still sign in. When I do that my Profile page appears, on which are personal details. Now that I've left, surely that should no longer be possible.
on 03-01-2022 11:16
Hi KarryOke
Thanks for explaining
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 04-01-2022 10:12
Hello KarryOke
Thanks for those details
Just so you know
The online account has been closed now for you
Gareth_L
on 04-01-2022 11:19