Sorry to hear this Claire,
Is the agreement in your name or your dad's name?
To log in to view your Freestyle Credit Agreement, as well as other helpful information like your balance and payment details, you need 3 things:
1) Your credit agreement number
This will have been shown to you when you e-signed your credit agreement
2) Your security key
This is in one of the emails we sent out just after you ordered your phone. Just search for the one that says Your security key in the subject line.
3) The last 4 digits of your bank account number
Finally, you just need the last 4 digits of the bank account number you use to make your Freestyle payments.
Cheers,
Corey C