on 04-02-2023 19:12
on 05-02-2023 09:37
Hey thee @LandBased thanks for reaching out to us and a warm welcome to the Virgin Media forums! 👋
We appreciate you coming to the forums page for assistance 🙂
May I ask if you're asking for the information regarding your mobile account?
Let us know and we will be able to go on from there.
Kind regards,
Ilyas.
on 05-02-2023 09:37
Hey thee @LandBased thanks for reaching out to us and a warm welcome to the Virgin Media forums! 👋
We appreciate you coming to the forums page for assistance 🙂
May I ask if you're asking for the information regarding your mobile account?
Let us know and we will be able to go on from there.
Kind regards,
Ilyas.
on 05-02-2023 22:27
Yes it is a mobile phone contract.
I have checked all my emails from Virgin and I do not seem to have anything with a mention of a security key.
Sorry for the long wait. I work odd hours.
on 06-02-2023 08:42
Thanks for confirming LandBased,
So I can help further I've popped you over an private message to get a few more details from you (purple envelope, top right hand corner)
Alex_Rm