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woolvenmd
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Closed the Virgin media SIM Card

Hi i am Deaf, 

I am seeking how to cancel the whole issue Mobile account. i don't longer using this VM SIM card.

Shall i cancel this via bank account?  

I know this will be one month notice, the final will be November 3rd 2020 inc the final payment will be round November 

i have been using VM Sim card with you over years (more than 4 years). 

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David_Bn
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Re: Closed the Virgin media SIM Card

Good Afternoon woolvenmd,

 

Thanks for your post on our Community Forums and I'm sorry to see you wish to cancel the services with us.

 

I'd be happy to look into this, however I'd politely ask you not to cancel the direct debit as this will suspend the services with immediate effect, as well as fail to terminate the services and can result in missed payments

 

Check out the purple envelope in the top right hand corner for my PM

 

Kindest regards,

 

David

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woolvenmd
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Re: Closed the Virgin media SIM Card

Any process yet
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