Menu
Reply
Lh2021
  • 1
  • 0
  • 0
Joining in
112 Views
Message 1 of 4
Flag for a moderator

Change Account Holder

How do I transfer my account from my ex’s name to my name? I’ve been paying all bills and all payment details are in my name.

 

thank you. 

0 Kudos
Reply
apcyberax
  • 34.29K
  • 1.95K
  • 6.11K
Very Insightful Person
Very Insightful Person
107 Views
Message 2 of 4
Flag for a moderator

Re: Change Account Holder

your ex will need to complete a TOR form and there is a fee of £20 i think.

you can't start this process your ex has too
0 Kudos
Reply
DJ_Shadow1966
  • 6.78K
  • 1.3K
  • 1.86K
Very Insightful Person
Very Insightful Person
84 Views
Message 3 of 4
Flag for a moderator

Re: Change Account Holder

Hello

You cannot change an account holder on a mobile account, all the information you require is here https://www.virginmedia.com/help/virgin-media-account-change-name#transfer

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
apcyberax
  • 34.29K
  • 1.95K
  • 6.11K
Very Insightful Person
Very Insightful Person
77 Views
Message 4 of 4
Flag for a moderator

Re: Change Account Holder

Opps its in mobile My bad. i thought it was for broudband
0 Kudos
Reply