As the title says 694 messages plus about 11 hours of telephone conversation.
And issue still not resolved.
Complaint number C221221920
Ticket number P010971292
Go to Answer
Hi @roberthutton thanks for posting and welcome to our community.
I am really sorry that your complaint has not been resolved. I'd like to take a closer look on your behalf. I am going to send you a private message.
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Now seven times I have been given a time scale of when they will have swopped back to my old number (virgin) and seven times they have failed, each time they say someone will contact and no-one has been in contact.
Hi roberthutton thanks for getting back to us.
Sorry to hear your issue still have not been resolved. I am going to contact you again by private message.