Menu
Reply
septicsam
  • 35
  • 1
  • 7
On our wavelength
173 Views
Message 1 of 3
Flag for a moderator

why do virgin media keep calling my mobilefrom 0800 152 1251

i keep getting calls from the so called virgin media sales line every day i have had to block the caller can anyone please advise virgin media have always been an  excellent provider for me over the years ,ever since the days of telly west ..

 

can anyone offer a solution please regards septic

0 Kudos
Reply
Anonymous
Not applicable
159 Views
Message 2 of 3
Flag for a moderator

Re: why do virgin media keep calling my mobilefrom 0800 152 1251

Tell the caller to put a note on the system for no outbound sales calls.

Or call 150 and explain it to them.  Continue to block their calls.

There's been a few recent posts on here of customers accepting upgrades and they have gone wrong.

Either hardware issues such legacy devices not coping with faster speeds or billing discrepancies.

0 Kudos
Reply
Tom_F
  • 3.84K
  • 230
  • 496
Forum Team
Forum Team
144 Views
Message 3 of 3
Flag for a moderator

Re: why do virgin media keep calling my mobilefrom 0800 152 1251

Hi septicsam, thanks for getting in touch.

 

Sorry for any unwanted calls from us. You can change your marketing preferences via your online account (virg.in/myVM) and that should put a stop to this for you.

 

If you continue to get unwanted calls after opting out please don't hesitate to get back in touch.

 

Tom 

0 Kudos
Reply