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when does my contract start

themidgit90
Settling in

on ‎28-01-2023 19:20

when do charges for my broadband start is it order date or activation date 

thank you

mark b

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎28-01-2023 19:37

Hi mark,

It is the activation date.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Vikki_M
Forum Team
Forum Team

on ‎29-01-2023 08:25

Hi @themidgit90

 

You wont be charged for the services until they have been installed/activated.

 

If you have any further questions, please pop back to us here and we would be happy to help.

 

 

Vikki - Forum Team


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