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chanon
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return kit never be picked up

I have left VM since last month and could not return the kit. I've requested the pre-paid packaging but it never come. I received the email states that the technician will come to pick it up but he never shows up. What I can do? 

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John_GS
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Re: return kit never be picked up

Hi chanon

 

Thanks for posting and welcome to the community.

 

Sorry for the delayed reply. Have you returned this kit to us since posting?

 

If not, please re-order the packaging here you'll receive it within 14 days of today's date.

 

Kind regards.

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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