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Kane74
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new a new deal for my Package

hi i am about to lose my job after months of furlough and my bill is set to rise from £63.50 A month to £67.00. this amount will be a third of my monthly income and i can no longer afford this amount i am looking for a new deal for my package or maybe a down grade 

if you could send me the deals i prices please so i campare with other ISO providers 

incase i have to leave virgin Media 

many Thanks 

stuart Battey

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-tony-
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Re: new a new deal for my Package

you need to ring and talk it through with retentions - staff here cannot help

dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' - then "technical issues/leaving" - dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre

any offers they make will be for that call only usually as deals can change on a daily basis

____________________

Tony
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Gareth_L
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Re: new a new deal for my Package

Hello Kane74

Sorry to hear this 

As a rule we are unable to look at package changes or costs on here 

This will need to be done by calling us or 0345 454 1111.

You can also send us a text with a description of your problem to 07533 051809
 if it’s about your cable services, or 07533 016422 if you have a query about your mobile services. 
Your message will go into a queue and a representative will respond to you as soon as possible.

Gareth_L
 

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