Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
202 Views
Message 1 of 3
Flag for a moderator

incorrect flat number on account

The flat number on my account is incorrect, and I would like this fixed. My VM account says "Flat C" but I would like it to say "Second Floor" to match my council tax and water bills. To be clear, I have not moved. Is there some form to fill out in order to do this, or other way?

Thanks, and I hope you can help me out.

0 Kudos
Reply
  • 2.45K
  • 150
  • 199
Forum Team
Forum Team
174 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: incorrect flat number on account

Hi ipetrow,

 

Thanks for your post and welcome to the community.

 

I can certainly look at updating your address for you, that's not a problem 🙂

 

I'll need to pop you a private message to take your details so I'll speak to you there.

 

Thanks

 

Melissa

 

 

Highlighted
  • 2.45K
  • 150
  • 199
Forum Team
Forum Team
166 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: incorrect flat number on account

That's all been updated as you asked.

 

Thanks for your kind words 🙂

 

If you need anything else, you know where we are.

 

Take care,

 

Melissa