okay thanks, so no option for simple freeview channels with virgin at all. I thought so, but wondered if maybe just all the paid channels get turned off and free channels would be left - or if there was an option where virgin can leave the free to air channels on.
It’s a shame really. I’d like VM to offer a way to use the cable connection to access Freeview when people can’t afford premium TV packages.
We’ve cancelled our TV package and dropped to broadband because for some reason VM doesn’t seem to value existing customers as much as new.
We had the big TV sports and movie package, with 600mb line. After our deal ended we were paying nearly £150 a month. The cheapest we were offered was £120+ a month. New customers get the TV package we had with a 1gb line, Netflix and I even saw an advert recently including a 43” 4k TV with the bundle priced at £85.
So new customers getting a lot more for a lot less. I’d have been happy to keep what we had for £85 a month.
I am sorry you feel this way. Freeview is a completely separate company so this wouldn't be possible I'm afraid. All new customers get a welcome offer when they join the service, you'd have also received a welcome offer. After this offer ends, we'd then offer you the best price for the package requested. Pop us a message via Whatsapp and we can review the account for you on 07305327112