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cant login to account or app arrrrrghh

jon65
Joining in

on ‎12-10-2022 10:24

I too have this issue have tried clearing cookies passwords browsing data. also have tried different browsers and machines all to no avail

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5 REPLIES 5

Steven_L
Forum Team
Forum Team

on ‎12-10-2022 12:33

Hey @jon65,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your login, what happens, when you're trying to log in to your account, any error messages?

Have you ever been able to log into your account?

Regards,

Steven_L

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jon65
Joining in
In response to Steven_L

on ‎12-10-2022 15:55

All sorted 😊 

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Steven_L
Forum Team
Forum Team
In response to jon65

on ‎12-10-2022 17:58

Glad to hear that @jon65. How did you resolve it? If you don't mind me asking. 

Regards,

Steven_L

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jon65
Joining in
In response to Steven_L

on ‎12-10-2022 18:28

Spoke with someone on tech they updated password while on the phone

 

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Tom_W1
Forum Team
Forum Team
In response to jon65

on ‎12-10-2022 20:34

Hi @jon65, thanks for your confirmation - that's great news and we're glad to have helped!
If you need any further assistance, please don't hesitate to let me know.

Many thanks

Tom_W
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