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cannot create account

Joining in

Hi, I am having the same issue as everyone else- not being able to create an account as you won't allow any of my passwords, can someone send me a message to sort this out as you have done with numerous other people?

Can you also sort your website out?


Forum Team
Forum Team

Hi rfrugtniet,


Thanks for posting and welcome to our community 🙂


Sorry to hear you're having some issues setting up and online account.

Can you confirm if you've cleared your browser cache and cookies? 


Can you try a different password.  No special characters, only letters and numbers, MUST begin with a letter, try keeping it between 8-10 characters. 



Thanks- all worked now, just had to use incognito mode