Wrong email

[Jonathanalds84]

Hi. I'm trying to setup my virgin media app for broadband but my email is wrong and i can verify my account. 

[Paulina_Z]

Hi @EliFer,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with verifying your email for your online account! I'll be more than happy to help.

I will send you a Private Message to confirm some details. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you! 

[Paulina_Z]

Hi @EliFer,

Thank you for coming back to me via Private Message! I'm glad to hear that you can now access your online account! I'm glad that I was able to assist with this. 

If there's anything else I can do to help, please let me know. We're here to assist. 🙂

Thank you!