I am trying to claim the promotional Amazon voucher offered with the 18-month broadband contract that I've signed up for.
I have been told I need to provide the order reference beginning with WS and followed by 7 numbers OR CH and be followed by 10 numbers.
It was supposed to be in the first email I received from Virgin confirming my order with them and will have come from email@example.com - but I can't find an email containing this number.
Can you help me with this, please? Where can I find the number?
Hi davem641, thanks for the message. Welcome back to the forums.
That is a web order number and will send you a private message so that this can be looked into further for you.
Please look out for the purple envelope.
Kind regards, Chris.